01 Information We Collect
We collect information you provide directly to us, information generated automatically when you use our platform, and information from third-party services you connect to your account.
Information you provide:
- Account data: Full name, email address, phone number, and password when you register.
- Identity information: BVN, NIN, or other identity data required for verification services.
- Payment data: Bank account details, wallet funding records, and transaction history. We do not store full card numbers.
- Support communications: Messages, attachments, and feedback you send to our support team.
Information collected automatically:
- IP address and device type
- Browser type and operating system
- Pages visited, features used, and time spent on platform
- Transaction and service usage logs
02 How We Use Your Data
We use your information to operate, maintain, and improve our services:
- To create and manage your account
- To process wallet funding, service purchases, and transactions
- To verify your identity where required by Nigerian law (NDPR, CBN guidelines)
- To send transactional notifications (receipts, alerts, status updates)
- To provide customer support and resolve disputes
- To detect, prevent, and investigate fraud or abuse
- To improve our services and develop new features
- To comply with legal obligations
03 Sharing Your Information
We do not sell, trade, or rent your personal data. We may share your information with:
- Service providers: Payment processors (Korapay, PaymentPoint, Paystack), SMS gateways, telecom data API providers — only to the extent needed to deliver your services.
- Regulatory authorities: The EFCC, CBN, NDPC, or other bodies when legally required.
- Identity verification partners: To verify BVN, NIN, or other credentials.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred with appropriate confidentiality protections.
All third-party partners are contractually bound to handle your data in accordance with this Privacy Policy and applicable Nigerian data protection laws.
04 Data Security
We implement industry-standard security measures to protect your data:
- All data in transit is encrypted via SSL/TLS
- Passwords are hashed using bcrypt — we never store plaintext passwords
- Sensitive financial data is tokenized and not stored on our servers
- Regular security audits and vulnerability scans
- Strict internal access controls on a need-to-know basis
Despite our efforts, no security system is impenetrable. In the event of a data breach affecting your rights and freedoms, we will notify you and the NDPC within 72 hours as required by law.
05 Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies: Required for the platform to function (session management, CSRF protection, theme preference).
- Analytics cookies: Help us understand how users interact with our platform (e.g. page views, feature usage). These are anonymised.
- Preference cookies: Store your settings such as dark/light mode preference.
You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.
06 Your Rights
Under the Nigeria Data Protection Regulation (NDPR) and Act (NDPA), you have the following rights:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data (subject to legal obligations).
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to certain types of processing, including direct marketing.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at theafrodigitalz@gmail.com. We will respond within 30 days.
07 Data Retention
We retain your personal data only for as long as necessary:
- Active account data: Retained for the duration of your account.
- Transaction records: Retained for a minimum of 5 years to comply with Nigerian financial regulations (FIRS, CBN AML/CFT guidelines).
- Support records: Retained for 2 years after resolution.
- Deleted accounts: Core account data is anonymised within 30 days. Financial records are retained for the statutory period.
08 Third-Party Services
Our platform integrates with the following categories of third-party services, each with their own privacy policies:
- Payment gateways: Korapay, Paystack, PaymentPoint
- Telecom API providers: For airtime, data, and cable services
- SMS providers: SMSPool and similar services for virtual numbers
- Identity verification: NIBSS, VerifyMe, and similar providers
We encourage you to review the privacy policies of these third parties. Afrodigitalz.com is not responsible for the privacy practices of third-party services.
09 Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data without parental consent, please contact us immediately and we will take steps to delete that information.
10 Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via:
- Email notification to your registered address
- A prominent notice on our platform
- An update to the "Last Updated" date at the top of this page
Your continued use of Afrodigitalz.com after changes take effect constitutes acceptance of the revised policy.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
- Email: theafrodigitalz@gmail.com
- Phone/WhatsApp: +2348150795625